- 1Plus1 Loans Limited
- Evergreen Finance
- Loan Machine Limited (trading as Lead Affinity). https://www.leadaffinity.com/privacy-policy.html
- Loan Tube
- My Finance Club
- Quiddi Hub Limited
- Quint Group Limited and companies within their group. https://www.monevo.co.uk/privacy-policy
- Sandhurst Assoc.
- Silver City Tech Ltd.
- STS Commercial
- The Lead Tree Group Global
Who We Are
quidable.co.uk is owned and operated by Direct Link Technologies LTD. (“DLT”) DLT is registered with Companies House with firm registration number 11816402 and is authorised and regulated by the Financial Conduct Authority.
quidable.co.uk acts as a Data Controller when processing your data. We are licensed by the Information Commissioner’s Office (registration number ZA665097).
What Personal Data We Collect and Why
The type of information we collect from you may include, but is not limited to your: name, date of birth, home address, residential status, email address, telephone numbers (home, mobile, work), employment status, employer details, income details, expenditure details, bank account details, IP address and device type, and other personal information.
The Personal Data and information you provide to us is used so we can provide you with our services. We also collect information when you voluntarily provide feedback via our contact form. Website usage information is collected using “cookies” (Please see the “Cookies” section below).
We do not collect any personal information from children, or about children, nor do we collect sensitive or special category data.
How We Use Your Information and Who We Share it With
We take your privacy seriously and will never share or disclose your data without your consent, unless we are required to do so by law. In order to provide you with our service as you request, we generally use your Personal Data for the following purposes:
- To provide our service – basically, we share your Personal Data with third parties we work with to process your loan request and/or to take steps to introduce you to a lender, broker or alternative solution provider, according to your request. You can find a list of those third parties here
- We share your information with third party service providers, to process your data on our behalf for things like:
- Database storage
- Marketing communications
- Website analysis
Please note that service providers’ access is limited only to the Personal Data needed to perform the functions carried out on our behalf as our processor, and only for the purpose of performing those functions. Service providers are prohibited from using or disclosing your Personal Data for other purposes.
- Detect, prevent and investigate actual and potential fraud and related activities.
- Develop, manage, market products and services to meet your needs, contact you for products and services that may be of interest
- We may also use your information for marketing purposes, outside of providing our services, if you have given us your explicit consent and in accordance with this policy. You have a legal right to prevent your information being used for direct marketing purposes.
|What we use your personal information for||Further detail||Lawful basis we rely upon|
|Process your application and to take steps to introduce you to a lender, broker or alternative solution provider, according to your request.||Enable us to provide your information to lenders, other brokers or alternative solution providers.
Allows lenders, other brokers or alternative solution providers to Validate your identity and access your credit history
Enable us to contact you regarding your application.
Confirm that you can afford the selected product(s).
Confirm whether you were accepted for a product following our introduction to a lender, other broker or an alternative solution provider.
|To improve our business and develop and improve the ways we serve our customers.||Extract certain information for the purpose of generating statistics for our own internal purposes (including credit and/or behaviour scoring, and market product analysis).
Develop and manage products and services to meet your needs.
Determine your eligibility for different products and services that may be of interest to you.
Update our website to better meet your needs in the future.
|To develop and carry out marketing activities.||To develop products and services and deciding whether they may be of interest to you.
Sending you marketing about products and services that we feel may be of interest to you.
|To manage risk, prevent crime and to comply with all our legal and regulatory obligations.||Detect, prevent and investigate actual and potential fraud and related activities such as money laundering.
To respond to any requests for information from our regulators.
To respond to complaints and try and resolve them with our customers.
How We Secure Your Personal Data
Your security and privacy come first in everything we do. If your Personal Data is not secure, then it’s not private. We utilise industry best security infrastructure and measures to ensure your personal information is private whilst in transit and at rest. If we share your information to any third parties, we will only do so if we are sure that they maintain the same levels of security and privacy as ourselves.
We maintain appropriate safeguards to ensure we properly protect your Personal Data when it is transferred to any of our third parties outside the UK or EEA. By submitting your personal data, you are agreeing to potentially transferring, storing or processing your Personal Data outside of the UK. If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. For more information about data transfer safeguards, please reach out to us at DPO@dl.uk.
Your Consent and your Right to Withdraw Consent
You have the right to withdraw consent previously given to us at any time. If you withdraw your consent this will not impact the legality of our prior processing of your personal data. For more information, contact us at DPO@dl.uk.
Data Subject Rights
You have the following rights as a data subject as it relates to our processing of your Personal Data.
The Right to be Informed
You have the right to be informed about how your personal data is processed in a concise, transparent, intelligible, and easily accessible manner, written in clear and plain language, and free of charge.
The Right to Access
You have the right to obtain confirmation that your personal information is being processed and to have access to that personal information. You can request this using the contact details by emailing us at DPO@dl.uk.
The Right to Data Portability
You have the right to obtain and reuse your personal information for your own purposes across different services in a safe and secure way, without hindrance to usability. You can request this using the contact details by emailing us at DPO@dl.uk.
The Right to Rectification
You have the right to update any outdated or inaccurate data held about you, and to complete any incomplete data held by us. You can request this by emailing us at DPO@dl.uk.
The Right to Objection to Processing
You have the right to object to processing where processing is based solely on our legitimate business interests.
If you are currently receiving marketing communications, you can change your preferences at any time by one of the following methods:
Via email: Click the “Unsubscribe” link in any email communication and submit your email address on the next screen.
Via SMS: By following the unsubscribe link in your SMS communication.
If you object to our processing based on our legitimate business interests, please note that the processing shall cease only where your rights outweigh our compelling legitimate grounds for processing. You can request this by contacting us at DPO@dl.uk.
The Right to Erasure
You have a “right to be forgotten”, or to have your personal information erased and to prevent processing. The right is not absolute and in certain circumstances this may not be possible. You can request this by e mailing us at DPO@dl.uk. We will review your request and respond within 30 days.
The Right to Restriction of Processing
You have the right to request that we limit the use your Personal Data for a number of reasons, including: if you have requested we correct data about you, you have objected to our use of your data, and if you believe your data was processed unlawfully, or if you need us continue to store your data for legal reasons related to you. Please note that in the event you request restriction, we will continue to store it according to our Data Retention Policy. If you would like to request restriction, please email DPO@dl.uk.
You also have the right to lodge a complaint with the data protection supervisory authority, the Information Commissioner’s Office (“ICO”). ICO may be reached by visiting https://ico.org.uk.
If you have specific concerns about your rights as they pertain to our processing of your Personal Data, you may contact us at DPO@dl.uk.
We receive and store certain types of information whenever you interact with our Website. For example, like many websites, we use “cookies” to obtain certain types of information when your Web browser accesses our Website and when you log in, such as: your name and your email address. Cookies are pieces of information that are transferred to your computer’s hard drive via your Web browser. They allow us to provide you with a more convenient and personalized experience by recording information about your preferences.
How Long We Keep Your Information
We will only keep the information that is necessary to enable us to provide you with a service that you have requested through this website for as long as it takes us to provide that service and as otherwise described below:
- For legitimate business reasons/needs
- Where it is necessary for us to do so to comply with the law, and for the defense and/or establishment of legal claims
- If you have asked that we do not use your details for marketing purposes, we may still need to keep them to ensure our systems reflect your preferences.
Your data will not be kept indefinitely and will only be kept for as long as is required by legitimate or regulatory needs. When there is no longer a need for your data and there are no regulatory requirements, information will be kept for a maximum of 2 years or longer to assist with auditing. It will then be securely removed.
To request details relating to your personal data retention, please contact us by emailing DPO@dl.uk.
We do not seek or knowingly collect any Personal Data about minors under 18 years of age.
For further questions on your rights, how we process data, or what measures we take to secure your data, please email DPO@dl.uk.
How You can Contact Us
Alternatively, you can write to our Compliance Manager or Data Protection Officer at the following address: 30 Churchill Place, 5th Floor, London E14 5RE